Booking conditions

When changing or moving your reservation 1 month before arrival date, an administration cost of € 25,- applies.

If you have to cancel the reservation due to serious circumstances within one month in advance or wish to postpone your reservation, cancellation costs will apply.

If you cancel a reservation that has been reserved based on the non-refundable rate, you always pay 100% of the reservation value.

With a reservation based on the refundable rate, you can cancel / move your reservation free of charge up to 7 days before arrival.

Within 7 days before arrival, we charge the following cancellation costs:

1. In case of cancellation more than 3 days before the reservation date, the customer is obliged to pay 60% of the reservation value to the hotel company.

2. In case of cancellation more than 24 hours before the reservation date, the customer is obliged to pay 85% of the reservation value to the hotel company.

3. In case of cancellation within 24 hours before the reservation date, the customer is obliged to pay 100% of the reservation value to the hotel company.